Terms of Service

1. Who can use Sweatbyte

You must be 18 or older and able to enter a binding contract under the Indian Contract Act, 1872. If you are under 18, a parent or legal guardian must create or approve your account and accepts these terms for you. You must give true information and keep it up to date.

2. What Sweatbyte is

Sweatbyte is a software platform for workout and nutrition tracking, diet plans and gym or trainer management. Gyms and trainers on the platform are independent businesses. Your membership, fees, classes and training are a contract between you and them. We are not a party to it and are not responsible for the gym's or trainer's services, safety, facilities or advice, except where the law says otherwise.

3. Your account

Keep your password secret and tell us at once if you suspect misuse. You are responsible for activity under your account. One person per account. We may suspend an account that appears compromised or that breaks these terms.

4. Health, fitness and AI diet plans: please read

• Sweatbyte, including the Sweatbyte Nutritionist, gives general fitness and nutrition guidance. It is not medical advice and not a substitute for a doctor or registered dietitian.
• Plans are created with the help of AI from the details you enter and from a food database whose values are estimates. They may contain mistakes. You must check them against your health, allergies and medicines.
• See a doctor before you change your diet or start exercise if you have a medical condition, are pregnant or breastfeeding, are under 18 or over 60, take medicines or have had an eating disorder. Stop and seek medical help if you feel unwell.
• You alone decide whether to follow a plan or exercise, and you do so at your own risk. Give us accurate health information, because the plan is only as good as what you enter.

5. Prices, credits and payments

• Prices are in Indian rupees. Taxes, including GST, are shown at checkout or on the invoice.
• Paid plans for gyms and trainers, and any individual subscription, renew or end as shown when you buy. Upgrading mid-term is charged for the new plan less the unused value of the current one, as shown before you pay. Discounted or promotional plans may upgrade at full price.
• AI nutrition credits are used when you generate a plan. Credits are refunded automatically if a plan fails to generate. Credits have no cash value and cannot be transferred, unless the law requires otherwise.
• Payments are processed by licensed payment gateways. We do not store your card or UPI details.
• Fees you pay to a gym or trainer for membership are their charges. Refunds for those follow the gym's own policy and the law.

6. Cancellation and refunds

You may cancel a subscription at any time and keep access until the paid period ends. Fees already paid for a period you have used are not refundable, except where the law gives you that right or we agree in writing. If you were charged by mistake, or charged twice, or a paid service was not delivered because of our fault, write to us within 7 days and we will refund the amount to the original payment method within 7 to 14 working days of confirming it.

7. Acceptable use

You agree not to:

• break any law or the rights of others, or upload unlawful, abusive, defamatory or obscene content;
• enter false data or use another person's identity or account;
• try to access data or accounts that are not yours, probe or disrupt our systems, or use bots or scrapers without permission;
• copy, resell or reverse engineer the service, or use it to build a competing product;
• use the AI features to ask for harmful, medical-treatment or unsafe extreme-diet advice.

8. Your content and our rights

You own the content you enter, such as logs, photos and notes. You give us a limited licence to store, process and display it to run the service for you, including sharing it with your gym or trainer as you allow. We own the platform, brand, software, food and recipe database and designs. These terms give you a personal, non-exclusive, non-transferable right to use the service and nothing more.

9. Third-party services

The service uses third parties such as payment gateways, Google sign-in, email providers and an AI provider. Their own terms apply to what they do, and we are not responsible for their outages or acts, to the extent the law allows.

10. Availability and changes

We work to keep the service running but do not promise it will be uninterrupted or error-free. We may change, add or remove features, and we may change these terms. We will post changes here and notify you of significant ones. If you keep using the service after the change takes effect, you accept it.

11. Suspension and ending

You may stop using the service and delete your account at any time. We may suspend or end your access if you break these terms or the law, or if required by law, with notice where practical. Sections that by nature should continue, such as ownership, disclaimers, liability and disputes, continue after the account ends.

12. Disclaimer

To the extent the law allows, the service is provided "as is" and "as available". We do not promise any specific health, weight or fitness result, or that nutrient values and AI output are free from error. Nothing in these terms limits any right you have under the Consumer Protection Act, 2019 that cannot be excluded.

13. Limit of liability

To the extent the law allows, we are not liable for indirect, incidental or consequential loss, loss of profit or data, or for any injury or health outcome from following a plan or exercise. Our total liability to you for any claim about the service is limited to the amount you paid us in the 12 months before the claim, or Rs 1,000 if you paid nothing. This does not limit liability that cannot be limited by law, such as for fraud or wilful misconduct.

14. Indemnity

You agree to cover our reasonable losses arising from content you upload or from your breach of these terms or the law, to the extent the law allows.

15. Governing law and disputes

These terms are governed by the laws of India. Please first write to us at hello@sweatbyte.com and we will try to settle the matter within 30 days. If it is not settled, the dispute will be referred to a sole arbitrator appointed under the Arbitration and Conciliation Act, 1996. The seat is India, the language is English and the award is final. Subject to that, the courts at India have exclusive jurisdiction. Nothing here stops a consumer from using the consumer forums, or other remedies, that the Consumer Protection Act, 2019 gives them.

16. Grievance Officer

In line with the Information Technology (Intermediary Guidelines) Rules, 2021 and the Consumer Protection (E-Commerce) Rules, 2020, our Grievance Officer, can be reached at hello@sweatbyte.com. We acknowledge complaints within 48 hours and resolve them within one month.

17. General

These terms and the Privacy Policy are the whole agreement between us. If a part is found invalid, the rest stays in force. Not enforcing a right is not a waiver of it. You may not transfer your rights without our consent. We may transfer ours to a successor of the business.